Refund policy

Because all products are made to order through print-on-demand, we cannot accept returns or exchanges for reasons such as size, color preference, or change of mind. Please review product descriptions and sizing charts carefully before placing your order.

We only replace items if they are defective, damaged, or misprinted. If you receive a defective or incorrect item, please contact us within 30 days of delivery with your order number and clear photos of the issue.

Approved replacements will be reprinted and shipped at no additional cost. Refunds are not offered unless a replacement cannot be provided.

If you have questions about your order, please contact us at questions@thenarrowscompany.com.